Healthcare Payment Platform
Tranzpay offers modern payment solutions for the healthcare industry. Our platform facilitates inbound and outbound payments for medical practices while delivering a secure and convenient experience.
Healthcare Payment Solutions
Healthcare organizations are dedicated to providing patient care. To maintain operations, they need to collect payments and pay vendors. The Tranzpay system handles both inbound and outbound payments using a variety of payment channels.
Use Tranzpay to:
- Bill patients and collect payments
- Receive payments in a variety of channels
- Pay vendors and contractors
- Issue partial and full refunds on medical bills
- Receive donations
Omnichannel Solutions for Healthcare Providers
For many patients and their families, medical bills are an unexpected expense and a financial burden. Healthcare organizations can help patients manage their medical bills by offering flexible payment options. In addition to payment plans, patients may need flexible payment channels.
Tranzpay’s software solutions support multiple payment methods for inbound and outbound payments, including:
Credit Card Processing
Credit cards are the go-to payment choice for many Americans faced with unexpected medical bills. Our fast and secure credit card processing system supports Visa, MasterCard, Discover, and American Express.
ACH/eCheck Processing
Some patients may prefer to make payments from their checking account without needing to write and send a paper check. Our system supports payments via bank fund transfers using the automated clearing house network.
Virtual Debit Cards
Tranzpay supports payments made via virtual debit cards, which patients can add to a phone wallet to facilitate fast and easy payments.
Venmo/PayPal
Many people prefer to use popular payment platforms for their transactions. Tranzpay facilitates payments via Venmo or PayPal, allowing you to give your patients options that make payments hassle free for them.
IVR
Interactive voice response (IVR) systems provide a convenient option for patients and their families who want to find out what they owe and make payments by phone. IVR payments provide 24/7 availability while eliminating wait times and reducing the burden on your staff. Our system also supports multilanguage and text options.
QR Code
QR codes provide a fast and simple way to make payments. Payors simply scan the QR code using their mobile phone to begin the transaction. In addition to using this as an option for paying medical bills, you may like to use QR codes in your campaigns to encourage donations.
Online Bill Pay
Online payments have become a standard that many patients expect. They are easy and secure using the Tranzpay system.
Digital or Paper Check
Your healthcare organization can make payments using either digital or paper checks. Paper checks are delivered by mail, whereas digital checks are sent to the recipient’s email.
Convenient Payment Software for the Healthcare Industry
Hospitals, clinics, doctor’s offices, and other healthcare organizations need a convenient way to bill patients and engage with them throughout the payment process. Tranzpay supports a positive payment collection experience for your patients.
- Choice of preferred payment channel. The large number of payment channels we support means your patients will be able to find an option that works for them. This flexibility will help patients pay medical bills with minimal disruption and improve cash flow for your organization.
- Support for recurring billing. Our recurring billing options support credit card and ACH payments on a weekly, monthly, quarterly, or yearly basis. For patients with long-term medical bill payment plans, recurring billing makes payments hassle free while reducing the risk of missed payments.
- Convenient eInvoice services. Many people prefer electronic invoices. By offering this option, your healthcare organization’s billing department will save money on printing and mailing.
- Handle refunds. Medical billing is complicated – mistakes happen occasionally. If your healthcare organization overcharges a patient, you will need to issue full or partial refund on medical bill payments. Tranzpay supports refund transactions.
- An app or portal to facilitate communication and payments. We offer this as a white-label service. It provides an easy way to support a positive customer experience for your patients.
Secure Healthcare Payments
For healthcare organizations, payment security is necessary to protect both your reputation and your patients. Your healthcare organization can rest easy knowing that Tranzpay takes security seriously.
PCI Compliant
Our payment platform is Level 1 PCI compliant.
Tokenized Vault
Our tokenized vault keeps your patients’ payment data secure.
Frequently Asked Questions
Do you verify payments?
Yes! Payment verification can protect your healthcare organization from fraudulent payments and other payment issues while helping your patients and their families enjoy a glitch-free payment experience. The Tranzpay payment platform includes a fast payment verification and authentication process.
How does Tranzpay support payment tracking and reporting?
When you use Tranzpay as your healthcare payment platform, you’ll always have access to detailed inbound and outbound payment information to monitor your organization’s financial performance.
Our payment platform includes the following:
- A user-friendly dashboard that provides a quick and easy way to see high-level information on transactions.
- Real-time payment tracking that shows you exactly when your payments leave your accounts and enter your payees’ accounts.
- Reports you can generate instantly, whenever you need them. Our advanced reporting options make it easy for your team to analyze transaction data and identify trends.
How much do Tranzpay transactions cost?
Healthcare organizations have high operating costs, but the payment processing system doesn’t have to be part of that. Tranzpay offers a cost-effective payment processing solution with some of the lowest processing fees available. Unlike many payment service providers, we never charge for next-day ACH funds. Your costs may be as low as 0.95% per transaction.
Does Tranzpay provide an API?
Yes! The Tranzpay API integrates with your current system. If you would prefer a system with a user interface design, we have that option, as well.
Does the Tranzpay system support remote workers?
Yes! Authorized users can use their login information to access the Tranzpay system from anywhere. This convenient option allows remote and hybrid workers to track and even disburse payments.
How does Tranzpay support patient engagement?
As a white-label service, Tranzpay can provide you with an app or portal. This is a convenient way to take payments, maintain communications with patients, and provide reminders.
Can we brand Tranzpay payment services for our healthcare organization?
Yes! Branding is an important part of building trust and delivering consistent experiences. We understand that you don’t want your patients to be confused about where their payments are going or where their refunds are from. Our payment solution supports a branded webpage or QR code.
What if I need support?
Tranzpay is here to help. Even when using the best payment solution, you may have questions occasionally. We offer 24/7 customer service phone support to help with whatever issues come up.
